Pre-release information — 11 November 2026. Dashcam Finder is undergoing release review. Public purchases are not enabled.
Mandatory rights take precedence
This is the proposed voluntary supplier policy for future commercial sales. It supplements applicable mandatory consumer rights and the Paddle Refund Policy and Buyer Terms for purchases processed by Paddle. Stronger applicable rights take precedence. A free trial does not by itself waive withdrawal or defective-product rights.
Proposed voluntary refunds
A request within 24 hours of a successful payment, including an annual renewal, qualifies for a full refund under the proposed voluntary policy. Later requests use the unused paid-time estimate: recorded purchase amount multiplied by unused eligible seconds, divided by the purchase’s paid-period seconds, rounded to the currency minor unit and capped by its unrefunded balance. No processing-fee deduction or halfway-period cutoff is applied to that estimate. Stronger rights may require a different outcome.
The displayed estimate is not approval or a statutory-eligibility decision. Requests are reviewed; acknowledgement does not confirm that a refund has been paid or promise a processing deadline.
Canceling renewal
The planned US$29 one-month pass does not renew. The planned US$300 annual plan renews yearly until canceled. Stopping renewal normally preserves already-paid access until its end. An annual refund-review request also requests stopping renewal; confirm its status in billing. A provider failure leaves cancellation pending for retry and does not count as completed cancellation. A pending refund alone does not revoke access. A confirmed termination refund affects only the corresponding purchase period.
How to request help
Use the app payment list and refund-review request, email ytvkim1@gmail.com, or use Paddle buyer support for an actual Paddle purchase, including when the app or access service is unavailable. Do not send card details, passwords, authentication codes or confidential footage.
Operator: JM Soft (제이엠소프트(JM Soft)), represented by Jongmin Kim. Korean business registration number: 469-01-04196. Contact address: Unit 1703, Building 209, Chamareum Apartment, 10 Songwon-gil, Gongdo-eup, Anseong-si, Gyeonggi-do 17550, Republic of Korea.
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